...
|
2. Scope
This Service concerns all medical and non-medical products tracked by batch and lifetime by the manufacturer |
Use of the service
General applications for all countries : MSF-Supply undertakes to ensure a remaining lifetime in RTS (Ready To Ship) :
Example : Article with a lifespan of 24 months à MSF-Supply guarantee 8 months of lifespan remaining on the RTS date.
Example Article with a lifespan of 48 months à MSF-Supply guarantee 12 months of lifespan remaining on the RTS date.
The RTS date (Ready To Ship) marks the transfer of responsibility. The mission became the holder of the merchandise. Therefore, an excessively long delay in the RTS zone, due to waiting the green light for shipping, affects the remaining lifespan and doesn’t allow a claim to be made. In addition, any eventual destruction costs are the responsibility of the mission. Demand for specific lifespan of medical products due to country constraints (import obligation): The specific lifespan demand due to country constraints must be sent to the Desk Operators, along with legal document from the country in question. The feasibility of the demand will then be analyzed internally at MSF-Supply. It will be the subject of an agreement with the country. The articles availability will be conditioned by the in stocked articles lifespan and our suppliers lifespan. This may result in longer delivery times for these items. Side note : The list of articles and kits with a very short lifespan (≤ 24 month) is available on the website extranet.msfsupply.be under the tab research / short shelf life |
...