Orders can be found in the "orders follow-up":
The order's statuses in the Portal may be the following ones:
- Draft: the order is in the validation process
- Technical order: not yet an order, rather a "request for information" in the process of being validated
- Cancelled: withdrawn order
- Valid: the validation in the Portal is complete. It is now up to MSF Supply to deal with the order
- Partially confirmed: at least one order's item is still to be processed by MSF Supply. The detail can be followed up in the Extranet
- Fully confirmed: all the items are processed by MSF Supply
In order to view the order's content you may click on the "order ref.":
Actions allowed on the order can be:
- printing out the full order (header, validation track and order lines)
- tracking the full order's history, that lists all the changes and user
Amendments and cancellation of orders can be done only the SRM, and only while orders are in its tasks. Log/Med Cell can amend OCB orders at cell level. In order to proceed just look for the upper-right buttons:
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