• Define the lifespan to which MSF-Supply commits to make the products available to all its partners.

This Service concerns all medical and non-medical products tracked by batch and lifetime by the manufacturer

Excluded services:

• Articles for donation (MSF order treated by MSF-Supply and given to another mission).

• Dex File articles.

General applications for all countries :

MSF-Supply undertakes to ensure a remaining lifetime in RTS (Ready To Ship) :

• 1/3 of the remaining lifetime for articles with a total lifespan of less than 3 years.

Example : Article with a lifespan of 24 months à MSF-Supply guarantee 8 months of lifespan remaining on the RTS date.

• A lifespan remaining of a year for the articles with a total lifespan over 3 years

Example Article with a lifespan of 48 months à MSF-Supply guarantee 12 months of lifespan remaining on the RTS date.

• - 6 months remaining lifetime for kits except for very short life kits.

The RTS date (Ready To Ship) marks the transfer of responsibility. The mission became the holder of the merchandise. Therefore, an excessively long delay in the RTS zone, due to waiting the green light for shipping, affects the remaining lifespan and doesn’t allow a claim to be made. In addition, any eventual destruction costs are the responsibility of the mission.

Side note : The list of articles and kits with a very short lifespan (≤ 24 month) is available on the website extranet.msfsupply.be under the tab research / short shelf life