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Orders can be found in the "orders follow-up":

The order's statuses in the Portal may be the following ones:

  • Draft: the order is in the validation process
  • Technical order: not yet an order, rather a "request for information" in the process of being validated
  • Cancelled: withdrawn order
  • Valid: the validation in the Portal is complete. It is now up to MSF Supply to deal with the order
  • Partially confirmed: at least one order's item is still to be processed by MSF Supply. The detail can be followed up in the Extranet
  • Fully confirmed: all the items are processed by MSF Supply


In order to view the order's content you may click on the "order ref.":

Actions allowed on the order can be:

  • printing out the full order (header, validation track and order lines)
  • tracking the full order's history. That lists what and when a specific action was executed by an user. It is also possible to track the content at any time in order to track the updates in the lines (item/quantity)
  • editing the order will redirect you to the order creation screens, where you will be still able to change the purchase. Cancellations and amendments of orders can be done only the SRM, and only while orders are in its tasks. Log/Med Cell can amend OCB orders at cell level.
  • duplicate in full the order
  • validation/rejection

The header shows all the information filled out at the moment of the order creation.

The Forum is a communication tool between users. It is recommended as replacement for the traditional emailing as it makes easier to track down all the communication about an order.

In the Forum anyone can find the original files that was used at the import (if the the order was creating in this way).

Clicking on "Estimation" redirects you to a tool that, based on a destination and mean of transport, calculates the esttimated transport cost (the tool takes the highest bid among different transporters):


The order lines feature additional information, including a comparison order/forecast (that is also available in the forecast module and the Extranet). The lines above forecast turn red, but the calculation is for information only with no consequence on the workflow. Furthermore, the total cost above forecast it is also quoted in the email notification to the following user to validate the purchase.

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