Page Comparison

Services that MSF-Supply can provide :

1. HS codes can be included on request on your export invoices. However, the codes if found are the export codes used in Belgium. Although it is a harmonised system, not all countries agree on the interpretation of these codes, given that we send to an average of 40 destinations and that we have 13000 items in our catalogue, it is not possible for us to manage several codes per item. Humanitarian code:

• Product: 8-digit code corresponding to Belgian legislation

• Kit: 8-digit code, for the kit and not per component, corresponding to Belgian legislation.

2. The choice of the forwarding agent in charge of the import at destination is at the discretion of the mission. MSF Supply only chooses the forwarder in charge of transport to the port or airport of destination. Once the goods have been unloaded, the local forwarder takes over the responsibility for customs clearance and post-carriage.

3. MSF Supply negotiates the time of clearance at destination (demurage), which is usually 7 days, but we have been able to obtain better delays at some destinations. To check if your mission is one of them, please contact your expeditor. We can always try to obtain better conditions, however it is preferable to compare the rate increase at departure and the average fee paid at destination in order to check the impact of such a negotiation.

4. Documentation available

• Waiver document issued by the freight forwarder, it is a paid service included in the freight charges.

• Product documentation see data sheet Documentation for countries with importation constrains.Service sheet Response to pharmaceutical and medical documentation requirements

5. Mention of origins on invoices

• Med: For items tracked by batch

• Log: no possibility to give origins since these products are not tracked by batch

• Kit : Origin of the kit and not of the components

Services not offered by MSF Supply :

• HS kit component code

• Origin of products not tracked by batch