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Modification or cancellation by the mission: Upon confirmation of the order by the Operations Desk, the mission has one working day to request a modification ("in progress" order on the extranet). The confirmation of an order is made on the content, the code and description of the product, the quantity, the price, the RTS date, the delivery address and the mode of transport. Beyond 24 hours, the financial impact that this may cause must be paid by the cancelling mission. Modification or cancellation by MSF-Supply: It is also possible that the cancellation may have come from MSF Supply. In case of technical problem on one or more materials, defaulting supplier, country constraints not respected, MOQ, etc... It is in any case up to the mission to confirm the cancellation of the material. If it refuses the cancellation, the desk operator will put the article on a separate PO. In case of non respect of the delivery time of more than RTS 4 weeks, the mission is entitled to cancel the order without any additional costs. |
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