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This service is available for all types of articles, medical and logistic. There are 2 types of orders received by MSF-Supply : Technical Order (CT) Technical requests are request for research of items that are not valid/not known for sale in the MSF-SUPPLY catalog. CTs are not firm orders. During the creation of any Order in the portal, these articles will be automatically put on a Technical Order (CT). There is no firm order at this stage. A return to the Partner will then be made to propose possible alternatives. The Partner will then be able to place the firm Order. Purchase order (PO) The Purchase Order is the Partner's order, it can be divided into several "Op" (internal order) at MSF-SUPPLY. An Op is therefore an internal reference of MSF-SUPPLY. These references will follow the Order up to the delivery of the goods. POs are firm orders, once they are placed and validated in the Portal, they cannot be canceled except under conditions mentioned in Order cancellation and modification Quotation A quotation is for specific price requests from the partner. It concerns items that are part of our catalog. The request is processed off-portal. The mission will send the quotation to msf-supply via the email box msfsupply.order@brussels.msf.org, copy to the OPE Desk |
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